Refund Policy

Simple and fair. We want every client to feel clear about what they are purchasing.

Course PDFs

Because The Visibility System, Custom Visibility System, and The Bankable Business System are digital products delivered as downloadable PDFs after payment, sales are generally final once the file has been unlocked. If a download link fails, contact us with your PO number and we will resend it.

Content Packages

For Starter, Presence, and monthly retainers: if work has not yet started, you may request a full refund within 48 hours of payment. Once content creation has begun:

If you are unsatisfied, you are entitled to one round of simple revisions at no extra cost.
If after revisions the work still does not reasonably match the agreed package, we will work with you in good faith on a partial refund or make-good solution.
Refunds are not available for completed and approved work, or for change-of-mind after delivery and acceptance.

Monthly Retainers

Retainers can be canceled before the next billing cycle. Work already produced for the current month remains due. No prorated refunds for partial months once work has been delivered.

How to Request

Message us through the contact form with your business name, package purchased, and reason. We aim to respond within 1–2 business days.